ChatInBuy

Live bookings

Bookings on WhatsApp, managed in real time

Customers book in chat with WhatsApp Flows. You confirm and update from the dashboard — one operational status. Ideal for restaurants and food businesses.

Booking in chat Live confirmation One operational status
The point

Fewer scattered messages, more control over service

No messy WhatsApp threads or separate sheets: requests arrive structured — date, time and details (e.g. party size) — ready to confirm.

From the dashboard you see requests, confirmations and load. You update availability while you work and keep everything aligned with service.

  • Clear requests from WhatsApp Flows
  • Confirm and manage from the dashboard
  • Fewer no-shows with orderly communication
  • Availability updated in real time
Customer booking from their phone on the go
Bookings and operations aligned in one flow.
Restaurant dining room set for the evening’s bookings
In practice

From chat to the floor, with no wasted steps

The Flow collects date, time and details; the dashboard shows what to confirm. Accept, move or decline while you run service — status stays unique for team and customer.

  • Native Meta modules, no external links
  • Load and time slots in one reading
  • Team updated on confirmed and pending
  • AI support to guide the request
What’s included

Operational tools, not just a form

From customer channel to confirmation: built for anyone taking bookings on WhatsApp — starting with food.

  • WhatsApp Flows

    Native Meta modules for date, time, details and notes — no external links.

  • Real-time confirmation

    Accept, move or decline from the dashboard while you work.

  • Operational view

    Load, time slots and requests in one reading (including the floor).

  • Updated status

    The team instantly sees what’s confirmed and what’s pending.

  • Slots and availability

    Align hours and capacity to avoid overbooking.

  • AI support

    The assistant guides the conversation and prepares the request to confirm.

How it works

From chat to confirmation

A straight path to receive and manage bookings.

  1. 01

    The customer books

    They fill the WhatsApp Flow or talk to the AI: date, time and details.

  2. 02

    You get the request

    It appears in the dashboard with details ready to confirm.

  3. 03

    Confirm live

    Accept or update availability while you run service.

  4. 04

    Service stays aligned

    Status stays unique for team and customer until arrival.

Who it’s for

For anyone taking bookings on WhatsApp

If customers already ask for a table or appointment in chat, live bookings cut scattered messages and overbooking.

RestaurantsPizzeriasBarsFood businessesAppointment-based services
  • Bookings on the channel customers already use
  • Clear management from the web dashboard
  • Integrated with ChatInBuy orders and catalog
Live bookings

Want live bookings on your WhatsApp?

We’ll help you set up Flows, confirmations and an operational view with ChatInBuy.