ChatInBuy

FAQ

Frequently asked questions about ChatInBuy

Clear answers on WhatsApp, AI, Flows, catalog, bookings and activating ChatInBuy for anyone selling in chat.

WhatsApp and Flows AI on orders Support in Italian & English

Topics

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4 questions

How do I activate ChatInBuy for my business?

Do I need a WhatsApp Business number already?

How long does it take to go live?

Is there a free trial?

4 questions

What are WhatsApp Flows in ChatInBuy?

Does the AI handle orders alone?

Do customers need to download an app?

Can I use the WhatsApp number I already have?

4 questions

Can I update prices and availability in real time?

How do I manage allergens and variants?

Can I hide sold-out products?

Is the catalog only on WhatsApp?

3 questions

How do bookings arrive?

Can I confirm in real time?

Does it help reduce no-shows?

4 questions

Why isn’t there a fixed price list?

What does a typical solution include?

Are there Basic, Pro or Business plans?

How do I request a quote?

4 questions

Where can I contact support?

How fast do you reply?

Do you support activation?

Is data handled in a GDPR-aligned way?

Support

The ChatInBuy team can help with setup, quotes and operational support.