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ChatInBuy

Operations analytics

Clear data to decide while you sell

One view of WhatsApp orders, catalog, bookings and operations — without scattered spreadsheets. Built for owners and teams, not analysts.

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Order & catalog KPIs Peaks and time slots All in the dashboard
The point

From data to action, without wasting time

ChatInBuy analytics aren’t built for analysts: they’re built for owners and teams who decide while the business is running — food, retail or multi-location.

See what’s happening on WhatsApp and in operations, compare periods, and act on catalog, shifts and organisation — from the same dashboard.

  • Orders and tickets in one reading
  • Clear sales peaks and bookings
  • Useful insights on the chat catalog
  • Period comparisons without Excel sheets
Team reviewing KPIs and sales trends on a laptop
A dashboard built for people who sell on WhatsApp.
Charts and metrics for same-day operational decisions
In practice

Observe, understand, act — in the same place

ChatInBuy numbers live where you already work: in the dashboard. You don’t export reports — you read KPIs, spot peaks and update catalog or organisation while you sell.

  • One view of WhatsApp orders and Flows
  • Insights on hot products and time slots
  • Bookings and operational load under control
  • Immediate action on catalog and shifts
What you measure

Indicators for daily ops, not just reports

Numbers for sales, operations and chat: you know where to act right away.

  • Orders and sales trends

    Volumes, average ticket, channels and best-performing time slots.

  • Catalog insights

    Most-viewed products and when customers browse the most.

  • Operations and bookings

    Confirmations, load and peaks to plan shifts and coverage.

  • WhatsApp orders

    A clear view of chat, Flows and confirmations in the platform.

  • Period comparison

    Compare days, weeks and promotions to see what works.

  • Operational reading

    Concise KPIs to decide in seconds — no Excel sheets.

How to use it

From monitoring to action

A simple loop: observe, understand, act.

  1. 01

    Watch the KPIs

    Open the dashboard and see orders, catalog and bookings in real time.

  2. 02

    Spot the peaks

    Understand time slots, hot products and operational or chat load.

  3. 03

    Act on sales

    Update catalog, shifts or promotions where needed, immediately.

  4. 04

    Measure the result

    Compare periods and check whether your choices worked.

Who it’s for

For people who decide on chat sales

If you manage WhatsApp orders and want to see what works without getting lost in spreadsheets, operations analytics give you the right same-day reading.

OwnersOps teamsMulti-locationWhatsApp businessesFoodRetail
  • One view of orders, catalog and bookings
  • Built for same-day decisions
  • Integrated in the ChatInBuy dashboard
Operations analytics

Want clear analytics for your business?

We’ll show you how to read WhatsApp orders, catalog and operations from the ChatInBuy dashboard.

Contact usSee pricing