AI for orders
The assistant replies in chat, understands requests and builds the order — you confirm from the dashboard.
ChatInBuy
Sell on WhatsApp. ChatInBuy runs the orders.
Catalog, AI orders and WhatsApp Flows—from chat to purchase. For shops, brands, services, food and any business already selling in WhatsApp.
AI orders · WhatsApp Flows · Guided setup with our team
AI to manage orders Native WhatsApp Flows Any business
Ecosystem
From message to order, with AI and Flows
WhatsApp Flows, AI assistant and dashboard in one flow: sell in chat without changing channel — whatever your business.
AI orders
Assistant that runs the order conversation
WhatsApp Flows
Native Meta forms in chat
WhatsApp Business
Primary channel for orders and requests
Multi-store
From Professional: multiple locations on one account
Who it’s for
Not just food: any business that sells on WhatsApp
If customers already ask for prices, availability or appointments in chat, ChatInBuy turns those messages into orders and operations.
Shops & retail
Products, variants, pickup and shipping managed in chat.
Food & venues
Menus, takeaway, delivery and bookings in the same flow.
Services & appointments
Requests, slots and confirmations without scattered threads.
Brands & multi-location
Catalog and orders aligned across sites or channels.
Core features
Everything you need to sell with AI and WhatsApp Flows
From the in-chat assistant to native Meta forms, catalog, bookings and insights — for anyone selling products or services.
WhatsApp Flows
Native Meta forms in WhatsApp: catalog, cart, pickup, delivery and bookings with no external links.
Orders on WhatsApp
Customers message your number: conversation, Flow and confirmation stay in the same chat.
Bookings and slots
Date, time and details via chat or Flow; you accept or decline from the dashboard — venues, studios, services.
Always-fresh catalog
Prices, availability and products update instantly in chat and Flows.
Operations dashboard
AI orders, requests and sales status in one panel.
Useful insights
See what customers ask for and which products or services convert most.
Pickup & delivery
Dedicated WhatsApp flows from request to pickup or delivery.
Flexible payments
Cash or Stripe: clear platform fees (€0.20 per confirmed / sold order, plus payment processor fees).
Why ChatInBuy
Built for anyone who sells in chat every day
Fewer manual messages thanks to AI, more clarity with WhatsApp Flows: ChatInBuy as your WhatsApp sales OS — whatever the sector.
AI that works in chat
Replies, guides the order and cuts messages you’d otherwise handle by hand.
Native WhatsApp Flows
Structured Meta in-app experience: clearer choices, fewer mistakes.
Operational control
You decide: confirmations, hours, availability and messages.
One channel, whole business
WhatsApp, AI, Flows, catalog and insights in the same platform.
Live demo
Margherita takeaway order on WhatsApp
A real Flow: from catalog to confirmation, all inside WhatsApp — exactly what your customers see.
- Native Meta Flow — no app to download
- Product, pickup and confirm in a few taps
- The same path your customers will use
How it works
Live in 3 steps
01
Activate ChatInBuy
Contact us: we connect WhatsApp and set up AI and Flows for your business.
02
Configure catalog and flows
Upload products or services and hours, then publish WhatsApp Flows from the dashboard.
03
Receive orders
AI runs the chat; you confirm orders from the platform.
FAQ
Frequently asked questions
The most useful answers on AI, WhatsApp Flows and ChatInBuy setup.
How does AI work on orders?
The ChatInBuy assistant runs the WhatsApp conversation: it understands the request, suggests the catalog and prepares the order. You stay in control and confirm from the dashboard.
What are WhatsApp Flows?
Native Meta modules inside WhatsApp (catalog, forms, product selection). With ChatInBuy you use them for orders, pickup, delivery and bookings without sending customers out of chat.
Is ChatInBuy only for restaurants?
No. It’s for any business that sells or takes appointments on WhatsApp: shops, brands, professionals, multi-location — and food too. Restaurants are one use case, not the only one.
Does ChatInBuy replace WhatsApp Business?
No: it works with your WhatsApp Business number. Customers message there; you manage orders and requests in ChatInBuy.
Do customers need to download an app?
No. They use WhatsApp as usual. You use the web dashboard.
How do I activate ChatInBuy?
Setup needs business data and WhatsApp configuration: contact us, we’ll assess the setup together and guide you to go-live. It’s not one-click self-serve.